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Maintain optimal levels of quality

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The biggest daily challenge is that we are people-reliant, so we are driven to make the guest experience a good one....we ensure the guest leaves with the best possible experience, even if the staff is having a bad day.....we never compromise on product quality and we truly believe we sell the best tasting flame grilled peri-peri chicken in the world." Critically evaluate the validity of the statement above by discussing the practices, principles and techniques that Nando's implements, or may utilise in future in order to maintain optimal levels of quality

Reference no: EM133243012

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