Lowest productivity rate of the entire billing section

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Reference no: EM133576548

Question

Mary Ellen has been an excellent biller for the past 5 years. Lately, you have noticed that she has the highest error rate and the lowest productivity rate of the entire billing section. She also seems to be distracted and unhappy. You have a conversation with her, and she confides that she is having many "personal problems" that are causing her enormous stress.

Reference no: EM133576548

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