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Lower quality and satisfaction scores for inpatient care

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At the annual retreat, a board member says, "You keep talking about a community health strategy, broadening our services to meet more health needs. But why should we expand our mission? Our HCO is making good headway with excellence in care. Why shouldn't we stick with it?" Your reply: "We will stick with it. We shouldn't attempt population health if it means lower quality and satisfaction scores for inpatient care. " What else can be done?

Reference no: EM132808264

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