Low wages but with a highly skilled pool of physicians

Assignment Help Operation Management

Reference no: EM13780842

A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on average 15 minutes. At any given moment in time, there are 4 doctors overseas on duty. Calls arrive every 5 minutes on average and standard deviation of the inter-arrival time is 5 minutes. The company receives $50 from the patient’s insurance company for each consultation. If one of the 4 overseas doctors is available, the firm pays $20 to the doctor and makes $30 in profit. If no doctor is available overseas, the call is rerouted to the U.S. where a local physician answers the question. A local physician is always available to take a call. In this case, the firm pays the $50 to the local physician, so there’s no profit for the company.

1. What is the percentage of calls being answered by a physician in the US? (Write the percentage, that is, if your answer is 53.22%, input 53.22 as the answer.)

Reference no: EM13780842

Questions Cloud

What are the market effects of a deadweight loss : What are deadweight losses, and what are causes - what are the market effects of a deadweight loss?

Create a power point presentation on leadership skills : Create a power point presentation on Leadership Skills For The 21st Century.

Describe your impression of lindberghs flight : Describe your impression of Lindbergh's flight. Discuss the level of technology involved, the process of navigation and associated accuracy, and the impact this flight had on worldwide aviation.

Override the column labels with meaningful descriptions : Create a SELECT statement that would provide data for a faculty directory. Display should include faculty id, first name, middle initial, last name, office location (building and room), rank and phone number. The display should be sorted by last name..

Low wages but with a highly skilled pool of physicians : A company has started a phone service that uses overseas doctors to provide emergency medical consultations. The responding doctors are based in a country with low wages but with a highly skilled pool of physicians. Responding to each call takes on a..

What is leadership-balancing growth and sustainability : What is leadership? According to J. Richard Hackman, the best way to understand leadership is to view leadership, not as a direct impact on success, but first focus on the definition of success. This article describes a variety of leadership traits t..

What is the total average flow time of LHS : Newt Utes needs to decide where to get a haircut. He has narrowed the choice down to two local hair salons Large Hair Salon (LHS) and Small Hair Cutters (SHC). What is the total average flow time (in minutes) of LHS, which includes both the waiting t..

Use a count aggregate and a group by clause : Write a select statement that will display student id, student last name and the number of courses a student has been enrolled. You will need to join two tables, use a COUNT aggregate and a GROUP BY clause in your SELECT statement.

What percentage of the patients requiring trauma bays : The local hospital’s emergency department has 6 trauma bays. On average, patients requiring a trauma bay arrive every 30 minutes (with a coefficient of variation of 1). If the hospital has an available trauma bay, it is immediately allocated to a nee..

User Account

All Pages