Reference no: EM133143607

You are the new distribution manager for French Grains Bakery. Five drivers who deliver French Grains baked goods to grocery store in the metropolitan area report to you. The drivers are expected to complete the delivery report to keep track of deliveries and any changes that occur. The delivery report is a key element in inventory control and provides the data for French Grains invoicing of grocery store. Errors become excessive when drivers fail to complete the report each day, especially when store managers request different inventory when the driver arrives. As a result, French Grains may not be paid for several loaves of bread a day for each mistake in the delivery report. The result is lost revenue and poor inventory control.

One of the drivers accounts for about 60 percent of the errors in the delivery reports. This driver is a nice person and generally reliable, although he is occasionally late for work. His major problem is that he falls behind in his paperwork. A second driver accounts for about 30mpercent of the errors, and a third driver for about 10 percent of errors. The other two drivers turn in virtually error-free reports.

Using Hersey Blanchard's Situational Theory, discuss how you would adjust your leadership style to accommodate the readiness level of each of the five drivers that report to you.