Looking for ways to improve customer satisfaction

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A cellular phone company is looking for ways to improve customer satisfaction. They want to select a simple random sample of four stores from their 15 franchises in which to conduct customer satisfaction surveys. Discuss the procedure you would use, and then use the procedure to select a simple random sample of size n = 4. The locations are as follows:

  • Afton Ballwin Chesterfield Clayton Deer Creek
  • Ellisville Farmington Fenton Ladue Lake St. Louis
  • O'Fallon Pevely Shrewsbury Troy Warrenton

Reference no: EM131092679

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