Reference no: EM132279833
1. One consideration in choosing a marketing channel is profitability, which is determined by the margins earned for each channel member and for the channel as a whole. Based on this information, which of the following statements would be most accurate?
The more responsibilities a channel member takes in terms of distribution, advertising, and selling expenses, the greater the potential for manufacturer profitability.
The more responsibilities the manufacturer assumes relative to its channel members, the greater the potential for profitability.
The extent to which channel members share costs determines the margins received by each member and by the channel as a whole.
While channel members can increase profitability by taking on distribution and selling expenses, advertising expenses should always remain with the manufacturer if a firm is looking for the greatest profitability.
Profitability is not related to the length or nature of the distribution chain but determined by the manufacturer.
2. Expenses associated with transportation, materials handling and warehousing, inventory, stockouts (being out of inventory), order processing, and return products handling are referred to as __________.
supplier service cost
manufacturing cost
total logistics cost
social responsibility cost
total supply chain cost
3. An intermediary who sells to consumers is referred to as a(n) __________.
agent
broker
retailer
wholesaler
distributor
4. Inspecting, testing, or judging products and assigning them quality grades would be an example of a __________ function.
transactional
logistical
storing
facilitating
risk taking
5. Supply chain managers balance total logistics cost factors against customer service factors. Customer service factors include
reliability, flexibility, consistency, and dependability.
time, dependability, communication, and convenience.
consistency, responsiveness, durability, and communication.
time, assurance, responsiveness, and dependability.
convenience, flexibility, time, and value.
6. Direct marketing channels refer to
the distribution of goods and services directly from the manufacturer's production site to end-users.
the traditional chain of distribution from manufacturer to retailer to consumer.
the use of agents who represent a single producer and are responsible for the entire marketing function of that producer.
a method of distribution that allows consumers to buy products by interacting with various advertising media without a face-to-face meeting with a salesperson.
a method of distribution that allows consumers to buy products through direct personal interaction with the manufacturer's representatives in order to provide more personalized service.
7. Customer convenience is an important consideration when choosing a marketing channel. A commonly held view among website developers is the "__________" where consumers will abandon their efforts to enter or navigate a website if download time exceeds this amount of time.
five second rule
six second rule
seven second rule
eight second rule
ten second rule
8. Which statement regarding efficient supply chains is most accurate?
Efficient supply chains use common platforms and common components across several products.
Efficient supply chains rely on large geographically dispersed inventory warehouses.
Efficient supply chains traditionally use expensive, but faster, modes of transportation.
Efficient supply chains may utilize cross-docking.
Efficient supply chains emphasize economies of scale by increasing the variety of system configurations offered.
9. Dependability is the consistency of replenishment. This is important to all firms in a supply chain and to consumers. It can be broken into three elements: safe delivery, complete delivery, and __________.
honest and accurate pricing
quality products
consistent lead time
a well-informed delivery staff
product warranties
10. Hart Schaffner & Marx is a producer of fine men's suits and sports coats that operates 100 menswear stores. Hart Schaffner & Marx uses __________.
dual distribution
backward integration
forward integration
horizontal integration
strategic channel alliances