Live chat software currently

Assignment Help Business Management

Reference no: EM133783699

Question

Jeremy is only using the live chat software currently, but he needs to learn how to make better use of the CRM and answer the occasional phone call.

Suggest types of coaching, training or mentoring to assist with changing needs and customer service issues pertaining to phone and/or data entry into the CRM.

Alternatively, you could also suggest types of training for the customer service team based on the KPI results for August.

Reference no: EM133783699

Questions Cloud

Short term and long term perspectives attributes : Short term and long term perspectives attributes and give examples of when this attribute is most visibly needed and how it is manifested.

What is total project success for this project : What is total project success for this project? Describe them in terms of project success and project management success.

United states marines corps aviation maintenance : Diagnose your organization United States Marines Corps Aviation Maintenance using one of the following models.

Develop two original recommendations : Develop two original recommendations for UCB to use data and analytics. Your recommendations should focus on data driven opportunities

Live chat software currently : Jeremy is only using the live chat software currently, but he needs to learn how to make better use of the CRM and answer the occasional phone call.

Current trend regarding sexual orientation and perspectives : Describe the current trend regarding sexual orientation and perspectives that you find to be most relevant and appropriate.

Maslow needs theory of motivation works : Maslow's needs theory of motivation works at the very basic human level, but is it still relevant today?

Created at which level of organization : Operating charters are created at which level of an organization? Each department can create its own operating charter.

What type of candidate will best support vision and mission : What is the process for selecting the recruitment and selection team? What type of candidate will best support the vision and mission of your campus?

User Account

All Pages