Reference no: EM132413150
1. Listening is the process by which the individual selects, organizes, interprets, and responds to information.
True
False
2. A leader is someone who uses command and control to influence others' behavior.
True
False
3. When analyzing the role heredity plays in personality, it has been found that there is one specific gene that determines a person's personality.
True
False
4. The primary way an individual is socialized into a particular culture is through the person's life experiences.
True
False
5. The use of ingratiation is a very effective influence tactic to use during an interview for employment.
True
False
6. Inalienable law that is superior to human-made laws is known as the philosophy of natural law.
True
False
7. An assumption of the equity model is that relationships are exchange processes in which individuals make contributions and expect certain results.
True
False
8. Legal positivists do not believe that law is simply power, because they believe that valid law must be created pursuant to the existing rules that allow the law to be created.
True
False
9. Ethical behavior is typically easy to define because most ethical tenets are globally accepted.
True
False
10. According to psychologist Daniel Goleman, for a person to be effective in a leadership position, it is important for that person to have an elevated level of emotional intelligence.
True
False
11. In terms of cultural values, the United States would be described as collectivist society tolerant of uncertainty avoidance.
True
False
12. The extent to which individuals in a society accept status and power inequalities as a normal and functional aspect of life is termed power distance.
True
False
13. Individuals who use impression management tactics but have low political skill are less likely to be viewed favorably and should avoid using those tactics.
True
False
14. Controlled motivation implies that a person is acting out of his or her own free choice.
True
False
15. Trust dispersion is the extent to which team members differ in their level of trust for one another.
True
False
16. The field of research that focuses on fairness in the workplace is called _____ justice.
A. production
B. behavioral
C. organizational
D. compensation
17. Feelings of anxiety and/or physical tension that occurs when a person experiences demands they feel they can't cope with is called
A. socialization.
B. ambiguity.
C. stress.
D. power.
18. Which of the following is NOT one of the five interpersonal sources of power?
A. rational
B. expert
C. coercive
D. legitimate
19. Task groups are
A. formed by management to bring leaders and employees together socially.
B. formed by employees to discuss work-related issues outside of the office.
C. formed by management to accomplish certain organizational goals.
D. formed by employees for the purpose of establishing friendships.
20. All examples of civil law are also considered criminal; they are merely tried in civil courts.
True
False
21. Which of the following characterizes an effective team?
A. Team members agree that individuals should develop guidelines and procedures for decision-making that work best for him or her.
B. Team members rely on management for rules about how to function and make decisions.
C. Team members understand that conflict is best dealt with privately, apart from the group, so as not to hurt the feelings of any team member.
D. Team members experience a sense of freedom to be themselves while feeling a sense of belonging with others.
22. Basically, employees learn what is expected of them by
A. employee training and development programs.
B. exposure to the organization's culture.
C. the grapevine.
D. written guidelines and rules.
23. The degree to which members of a team perceive the group as being competent and able to accomplish work-related tasks is referred to as
A. autonomy.
B. potency.
C. meaningfulness.
D. impact.
24. An employee experiences _____ when faced with so many projects; they know they won't be able to complete them thoroughly or on time.
A. role ambiguity
B. role conflict
C. role overload
D. role accommodation
25. To function effectively, teams need an appropriate level of ______, which comes from having a sense of potency, meaningfulness, autonomy, and impact.
A. feedback
B. reinforcement
C. discipline
D. empowerment