List the ways that DIAD improves customer service

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Reference no: EM132275935

Please answer below-mentioned questioned about DIAD ( delivery information acquisition device) of UPS.

List the ways that DIAD improves customer service.

Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Packaging Center.

What role does wireless communication play in the UPS systems? List the different types of wireless connectivity and describe their function.

Why doesn't UPS use much more powerful and smaller smartphones like the iPhone or Android?

Why is the DIAD V better than the DIAD IV?

How does UPS's investment in IT help it achieve the strategic business objectives.

Reference no: EM132275935

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