List the benefits to both customers and employees

Assignment Help Management Theories

Reference no: EM133237676

Question 1. Discuss how to manage customer expectations, build rapport, and deal with upset customers.

Question 2. List the benefits to both customers and employees of top-notch customer service

Question 3. Explain how to greet customers, place customers on hold, and keep waiting customers happy

Reference no: EM133237676

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