Reference no: EM133375956

Scenario

You are working as a chef at the Acumen Restaurant. It is a busy weekday and the restaurant is fully occupied with customers. You are preparing the dishes ordered by the customers inside the kitchen and suddenly hear a fire alarm. It is due to a minor fire breakout in the store room.

Task

Answer the questions based on the scenario mentioned above:

1. List the authorities you would contact in case of emergency fire breakout.

2. You observe that the customers are panicked due to the fire alarm. What will you do in that situation?

3. How would you assist people during emergency situation? List any two examples.

4. Outside the store room you meet another employee who says "run, there's a fire! I just need to grab my phone and I'll meet you outside!" Demonstrate how you will respond? What must essentially happen when an alarm goes off?

5. As you are heading towards the emergency exit in the corridor, you notice 3 chairs and a table are partially blocking the emergency exit door. You know that one of your colleagues is in a wheelchair and they may not have yet left the building. Describe how you would act in this situation? What would this require from management?

6. In another hallway on the way to the emergency assembly point you encounter a guest who seems lost and confused. Describe how you would respond. What should you do if you encounter a guest or a person in fear during an emergency evacuation?

7. Due to the fire breakout in the store room, the cupboards are damaged. You need to document the details in the incident report. List the information that you would document in the incident report.

8. What steps will you take to prevent fire breakouts in the future?