List some advantages of using talking disney characters

Reference no: EM131899791

Question: When Walt Disney created the Disney theme park in the 1950s, he forbid its actors playing characters, such as Mickey Mouse and dog Pluto, which were meeting and greeting the public in person, to talk. Mr. Disney thought it would be too difficult to control the service encounters between customers and the Disney characters, and it would ruin the "magic" of Disney. Therefore, Disney characters (actors) were trained to gesture and use only their body language to interact with and entertain guests. Today, Disney is experimenting with using talking characters.

List some advantages and disadvantages of using talking Disney characters from a service design perspective.

Reference no: EM131899791

Questions Cloud

Describe records and documentation pertaining to chemical : Virginia Allied Chemical has recently developed a new paint and rust remover. Your company, Eastern State Marine, has a contract to buy and use the material.

Derive the transportation cost per pallet : A trailer can contain 36 pallets. Derive the transportation cost per pallet as a function of shipment size for the case where one or two trailers are used.

Define the elements of a model of communication : Human communication is a discipline with a discrete body of material to be learned, including forms, major principals, and myths.

What is the equivalent annual annuity for plane a : Inflation in operating costs, airplane costs, and fares is expected to be zero, and the company's cost of capital is 10%.

List some advantages of using talking disney characters : When Walt Disney created the Disney theme park in the 1950s, he forbid its actors playing characters, such as Mickey Mouse and dog Pluto.

Project payback period in years : What is the project's payback period in years?

Taxes as a result of transactions : How much will their net capital gains (or losses) be for 2015? How much will they pay (or save) in taxes as a result of these transactions?

What is the p-value in given case : Wall Street securities firms paid out record year-end bonuses of $125,500 per employee for 2005 (Fortune, February 6, 2006).

Where are hate incidents most likely to occur : In what part of the country do hate groups seem to be concentrated? Where are hate incidents most likely to occur?

User Account

All Pages