Reference no: EM133415460
Questions:
1. List three legislative Acts relevant to workplace relationships. Explain the impact each Act has on managing workplace relationships effectively.
2. Describe two techniques that can be used to manage conflict in work relationships.
3. How would you develop a process to effectively manage task issues?
4. Describe three strategies for creating a socially and culturally sensitive work environment.
5. For each scenario below, identify and explain the interpersonal style you would adopt to communicate effectively with the relevant stakeholders:
5.1 You need to discuss a team member's recent poor work performance.
5.2 Your organisation is expanding its business internationally. You need to communicate this change to your team.
5.3 You need to report on staff performance over the last financial year. You will need to deliver this information to the senior management team.
6. How can work relationships be supported by the following communication methods?
6.1 Individual verbal communication, e.g. one-on-one discussion.
6.2 Group verbal communication, e.g. team meeting.
6.3 Electronic communication, e.g. email, instant messaging.
7. How can consultative processes support work relationships?
8. How does networking benefit the work team?