Reference no: EM133273687
1. List the types of quality costs and give examples of each type of laboratory quality costs..
2. List internal and external failure costs.
3. List examples of laboratory appraisal costs.
4. Define the following reimbursement methodologies used by the Center for Medicare and Medicaid Services (CMS) for Medicare patients:
Diagnostic Related Groups (DRGs), Resource Based Relative Value Scale (RBRVS), and Ambulatory Payment Categories (APCs).
5. Calculate the payment rate for each methodology based on CMS formulas.
6. Define the following: Fee-for-service, Capitation, Per diem, Per case, Carve out.
7. Analyze the five basic areas of Human Resource Management: recruitment, compensation, leave benefits, employee relations, and job termination, to provide an overview of their fundamental concepts.
8. Correlate the name of the different Federal Labor Laws and Regulations to their functions.
9. Apply Federal Labor Laws to identify legal issues in the workplace that have the potential to generate problems.
10. Identify factors considered when performing a job analysis.
11. Propose a format for developing a job description.
12. Design a job description based on a job analysis.
13. List questions to be asked during a job interview.
14. List questions that cannot be asked at a job interview.
15. Differentiate between criteria-based and competency-based performance evaluations.
16. Identify the most effective ways to manage work groups to avoid turnover in healthcare systems.
17. Describe the function of a performance evaluation.
18. List the four basic principles of collaborative management.
19. Describe the five steps of the performance development process.
20. Define the key principles used in providing feedback.
21. List the five steps used in performance evaluation.
22. List and define the three domains of learning.
23. List Bloom's taxonomy levels.
24. Define learning outcomes.
25. Define the ASCP's three taxonomy levels
26. List the most common error in writing objectives.