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Problem 1: What are some strategies we can develop or use to monitor progress in achieving service standards?
Resources may include (list 5):
Problem 2: List at least THREE (3) examples of what PRODUCTS a business can potentially supply to its customers.
Problem 3: List at least THREE (3) examples of what SERVICES a business can potentially provide to its customers.
Problem 4: What records should we retain within the organisation? List 5.
Problem 5: List 5 ways to identify customer needs.
Problem 6: Outline at least TWO (2) forms of Australian legislation and regulations that are relevant to and can impact an organisation's approach to customer service.
Last week it paid a dividend of $1.47. If the required rate of return is 16 percent p.a., what is the price of the share 4 years from now
Calculate the value of a bond that matures in 13 years and has a $1,000 par value. The annual coupon interest rate is 15 percent.
Coconut Plantations estimates that the machinery has a useful life of five years and will have a $50 000 residual. Prepare the journal entry for the 1st year.
ACC 514 - Prepare all relevant journal entries for Sunshine Ltd plant and - Determine how Gadgets Ltd should account for the results of the impairment test
Equity and government bonds are a natural pair, Evaluate how this relationship works, explain how to lower overall risk in a portfolio. Use examples.
The Codification provides guidelines for Business Combinations. In what section of the Codification can we find guidance about Business Combinations? Where specifically in the Codification can we find guidance on accounting for Income Taxes in a Busi..
Company is about to launch a new product. Depending on the success of the new product, Assume that Company is all equity financed. What is the value of equity?
$3,200 for the months of January and September. If we produced 1,000 and 600 units in these months, what was the fixed cost associated with the utilities bill?
A company's operating section of the cash-flow, Which one of the statements describes the impact of higher depreciation on the operating cash flows?
Mary S, an independent petroleum geologist, has prepared a package, What are the corporate governance and ethics problems? Do not discuss legal problems!
Can ever reduce risk more by buying a risky security than by buying a risk-free asset? Assume that you have invested half of your wealth in a risk-free asset A
Calculate gross profit as percentage of sales if gross profit was £110,000 and sales were £640,000.- Calculate net profit as a percentage ofsales if net profit was £80,000 and sales were £560,000.
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