Lisa is insurance adjuster who is highly experienced

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Lisa is an insurance adjuster who is highly experienced, but lacks confidence in her abilities, particularly on new assignments. She seems to believe that any new accomplishments are due to her luck more than her own expertise. Moreover, her work involves interacting with clients who are sometimes aggressive or hostile. This is a stressful situation for most insurance adjusters, including Lisa. Describe a theory you can apply for Lisa.

Reference no: EM133332149

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