Reference no: EM132219172
1. The marketing concept is best thought of as which of the following?
- a guiding philosophy for the company’s marketing strategy
- a specific approach to building relationships with customers, vendors, and suppliers
- the overall purpose of the company
- the position the company’s product holds in customers’ minds
2. Which is NOT a step in the marketing control process?
- defining the mission
- evaluating the causes of gaps between expected and actual performance
- measuring performance
- setting goals
3. Ryan knows one of the goals of value-based marketing is to provide greater value to consumers than competitors offer. To accomplish this goal Ryan knows his firm must look at everything they do:
- from a customer’s point of view.
- from a generational cohort maximization perspective.
- in order to value each person in the organization.
- to avoid foreign currency fluctuation.
4. The Mayo Clinic in Minnesota is known for top-quality medical care. This is an example of a firm focusing its efforts on satisfying customer needs that:
- are easiest to satisfy.
- competitive intelligence has identified.
- match their match their fundamental skills and competencies.
- provide minimum core value.
5. What's the major limitation of using the cost of living in determining wage rates?
- The wide range of fringe benefits plans throughout the industry weakens the concept
- Past corporate profitability doesn't impace future cost of living
- Not all firms have an equal capacity to meet economic demands
- Wages are negotiated for a future period whereas cost of living data are historical.