Licensing and ensuring customer satisfaction

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The Continent Hotel, located in the City of Perth, is a haven of luxury and sophistication and is a destination cherished by travelers worldwide. Case Study Details As the compliance officer at the Continent Hotel you have been entrusted with the task of conducting a comprehensive compliance research report. Your primary objective is to identify potential legal risks and compliance requirements across various facets of the hotel's operations. For the two operational areas below, identify six distinct legal risks requiring risk management and legal compliance:

1. Coral Lagoon and Poolside Bar: The Continent Hotel's swimming complex, the Coral Lagoon, features a 25-meter pool, offering a refreshing oasis for guests. Parents can unwind while observing their children at the kiddie pool. The poolside bar serves tropical beverages. Examine legal regulations governing pool safety, bar operations, and guest access.

2. The House of Spice (Restaurant): The Continent Hotel's restaurant specializes in South Indian cuisine. Research the legal responsibilities related to food safety, food service, allergen disclosure, licensing and ensuring customer satisfaction.

Reference no: EM133808882

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