Level of expectation in product-service quality is exceeded

Assignment Help Operation Management
Reference no: EM132191071

1. A bar has determined a safety factor level of 5 bottles for vodka. It takes 3 days for an order to arrive once the order has been placed, and this bar uses 2 bottles a day. The bar should reorder vodka when inventory levels are down to

A. 8 bottles

B. 10 bottles

C. 7 bottles

D. 11 bottles

2. A bar has determined that the ingredient costs for a particular beverage are $1.50. This bar tries to maintain a beverage cost percentage of 20%. To maintain this, this beverage should be priced at:

A. $6.00

B. $7.50

C. $4.50

D. $3.00

3. A bar is valuing its total inventory. In the bar there is half a bottle of vodka, and the full bottle of vodka is valued at $10.60. In storage there are 12 more bottles of this same vodka. What was the value of the total inventory for this item?

A $127.20

B. $123.20

C. $132.50

D. $142.50

4. A customer whose level of expectation in product and service quality is exceeded:

A. perceives high levels of value.

B. expects to pay higher prices.

C. postpones further buying decisions.

D. finds another operation that meets their needs.

5. A design team is in the process of designing an elegant, upscale bar and restaurant in a downtown location. One member of the team thinks that the bar area should be designed with bright lights, small high tables that are conducive to standing and lots of hard surfaces. Another member of the team thinks the lights should be low and that there should be softly padded upholstered seating at tables for four. You advise that the design should

A. keep the lights low and use the upholstered seating because that is what more customers who are looking for an upscale experience expect

B. have bright lights and hard surfaces, because they will cost less.

C. have bright lights and hard surfaces that encouraging packing in the bar because of the downtown location.

D. have low lights because they will be able to save on their electric bill.

Reference no: EM132191071

Questions Cloud

Rethinking the social responsibility of business : Read "Rethinking the Social Responsibility of Business: A Reason to Debate" featuring Milton Friedman, Whole Food’s John Mackey,
Declining market share in various segments of product mix : You are concerned by the loss of momentum in your strategy and declining market share in various segments of your product mix.
Pregnancy discrimination act and family medical leave act : Explain the major components of both the Pregnancy Discrimination Act (PDA) and Family Medical Leave Act (FMLA).
Advantages and disadvantages of global sourcing : The course is Coordinating and Managing Supply Chains. Discuss some of the advantages and disadvantages of global sourcing?
Level of expectation in product-service quality is exceeded : A customer whose level of expectation in product and service quality is exceeded:
Give recomendation to create buzz for stuffdot : Give recomendation to create “buzz” for StuffDOT and grow its user base most effectively.
Average inventory is calculated by : Average inventory is calculated by. Beverage personnel trained to serve wines are known as.
What is good thesis statement for leadership behaviors : What is a good thesis statement for Leadership Behaviors – provides guidance/support, nurturance, involvement, and challenges individuals, teams,
Inventory system in which managers count and record : An inventory system in which managers count and record the amounts of each product in storage is known as

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd