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Lessons from Last Week Tonight with John Oliver
Last spring you might recall a new story about Amazon workers voting to unionize at an Alabama Fulfillment Center. I came across a July 2019 video segment (Youtube Video for reference. Warehouses: Last Week Tonight with John Oliver (HBO) - YouTube)
from HBO's Last Week Tonight with John Oliver talking about e-commerce and warehouses. For those of you who are not aware of John Oliver's HBO show, he is known for satirical coverage of news, politics and current events. Being a cable news show, language is uncensored and some might consider the satire NSFW. That being said, the news stories are generally well done.
This particular piece talks about the warehousing steps of the fulfillment process in Logistics. As I watched the video (21 minutes in length), a lot of what we talk about in measuring process performance and balancing the needs of process performance with work system performance and models of organizational change (i.e. Leavitt) are what underlies the news and satire of this story.
I would like to hear your thoughts on this piece - aside from off-color language, what are your thoughts on the story? In particular,
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