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Think about the five types of power: Legitimate, reward, expert, coercive, and referent power. Recall a leadership experience you have had and identify which type of power you used. Describe the context. Why did you choose this specific type of power? What were the results? What other type of power might you have used now that you have had time to reflect?
Describe a business that you deal with as a customer. Describe the customer service at this business. What do you like or dislike about it?How can it be improved?
As a client of a brokerage firm, Howsam invested in four limited partnerships. These investments were made between 1986 and 1994. The client agreement signed by Howsam required all disputes with the brokerage firm to be arbitrated. Who a judge or an ..
Identify situations that might lead to unethical practices and behavior in accounting. Do you think the Sarbanes-Oxley Act has made a difference in the ethical behavior of companies regarding their financial accounting? Why or why not?
Find a story about identity theft and report how the victims were scammed. Explain what steps you personally take and/or would recommend to the local community on how to protect your identity? Why is identity theft such a problem? Why is identity the..
Review the material in sections 14.5 and 14.6 of your text. These sections provide an overview of the PERT and CPM methods of project scheduling. In addition, watch the second video clip (2514 KB) profiling the construction of the "super bridge" at a..
The law firm of Dewey, Cheatum & Howe, a general partnership, represents 20 plaintiffs in a class-action product liability lawsuit, with trial scheduled to begin Monday of next week. It will be the biggest trial in the history of the firm, and the pa..
In at least one paragraph per style, explain the five styles and give an example of when it would be best for the leader to use each style.
The industry has a mechanic who needs five hours to complete the average job with exponential service times. Use the information in Scenario C.5. Illustrate what is the average waiting time of trucks in line.
How many customers, on average, are waiting in line in front of each service desk?, How much time does a customer spend at the service desk (waiting plus service time)?
What do we mean by the term " bounded rationality," and what is its significance with regards to decision making in organizations?
In 2008, there was a Supreme Court case that was brought by 28 employees who lost their jobs during cutbacks at a federal research laboratory in upstate New York. All but one of the employees who were laid off was at least 40. Do you think they won o..
Discuss the similarities and differences among the organization, group, and job levels in open systems theory.
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