Reference no: EM133845349 , Length: word count:3700

Identify and manage legal risks and comply with law

Assessment Task: Legal compliance project

Activities
Complete the following activities.
Carefully read the following information.

You have been appointed as the Operations Manager of a newly opened restaurant not far from your campus. The restaurant, Blue Healer, is made up of the restaurant itself and an administration office. So, the two main functions are catering and administration.
The kitchen has a chef, a kitchen assistant and four full-time kitchen staff. More staff are hired on a casual basis to cater for functions. There is a front of house manager and two service personnel.
The restaurant's accounts are completed, wages are calculated and records kept in a small office that opens off the kitchen. This is where you have your workplace. You are assisted by an Administration Assistant.
The company wants to make sure that it is complying with the relevant laws and licensing obligations, and you have been asked to look into this. Once these have been established, you will be responsible for developing policies, procedures and other supporting documentation or templates needed to ensure staff comply with the relevant legislation at all times.
What do I need to demonstrate?
During your practical assessments you will be required to demonstrate a range of the skills and knowledge that you have developed during your course. These include:
Identify and assess legal risk management and compliance required for business operations.
Identify sources of information for compliance with laws and licensing.
Access regulatory and other legal information relevant to specific business operation.
Identify risks, penalties and consequences of non-compliance.
Assess and act on need for specialist legal advice.
Communicate legal risk management strategies and actions.
Update personnel to ensure they have current knowledge of roles and responsibilities for legal risk management and compliance.
Continuously evaluate business operations for non-compliance.
Make changes where required.
Identify and use opportunities to maintain knowledge of current legal risk management strategies and legal compliance requirements.
Use organisational communication methods to share updated regulatory knowledge.
How will I provide evidence?
Your assessor will provide you with templates to complete each task. You will find submit:
a Legal Compliance Briefing Report
an email with the following attached:
Customer Service Policy and Procedures
Diversity Policy and Procedures
WHS Policy and Procedures
Information Management Policy and Procedures
Recruitment, Induction and Termination Policy and Procedures
Food Management Policy and Procedures.
an email to the HR Manager.
You will need to complete each activity and submit the required documents at the end of each step completed.
Tips for completing your activities
Read through this assessment and each task before you get started and make sure you understand what you need to do. If you are unsure, speak to your assessor and/or supervisor.
Stay up to date!
Stay in touch with your assessor. Ask questions, raise issues, check in, communicate.
Most importantly, ask for help if you are having trouble!

1. Write a legal compliance briefing report.

You are required to write a report on the Blue Healer's legal compliance obligations.
Follow the guidance in the Legal Compliance Briefing Report Template and use the internet to access regulatory information from a broad range of local, state/territory and commonwealth sources to collect information that is relevant to Blue Healer's business operations - assume this is in your local State or Territory and council area.
These sources should include:
current legislation and government regulatory documents
professional standards and codes of practice and standards issued by regulatory authorities
regulatory information and business management manuals issued by industry associations (you can obtain these online).
When writing the report, you will focus on the two main areas of Blue Healer's operations and determine what laws and licensing obligations apply to it.
Use the Legal Compliance Briefing Report Template to guide your work - follow the guidance in the template and complete each section.
When you have completed the report, submit it to the Senior Management Team for their consideration (role played by your Assessor).

2. Develop legal risk management strategies and actions. Get top-rated assignment assistance now!

The Senior Management Team has discussed your briefing report, and it has been decided that, to ensure ongoing staff compliance with the obligations you have identified, risk management strategies need to be developed for six different areas which are:
Workplace health and safety
Information management
Customer Service
Recruitment, induction and termination
Diversity
Sustainability.
Create six policies and the relevant procedure documents for each of the six areas. These policies need to be well written, detailed, relevant for your local area and State or Territory and should include, as a minimum, the following:
Relevant laws and licensing obligations relevant
The roles and responsibilities of personnel directly involved with regulatory compliance. It is not necessary that tasks are allocated to specific personnel, but there should be differentiation between managers' and employees' responsibilities.
A list of any supporting documentation or templates required for managing and monitoring the risk.
Use your research from activity step 1, and the internet to access, and review, other organisations' policies, procedures and supporting documentation covering these topics as ideas and guidance for language, style and layout. Do not copy these documents but draw inspiration from a variety of sources that can be adapted and suited to the scenario business provided.
Use the Customer Services Policy and Procedures Template to guide your work.

3. Send an email to all Blue Healer Staff.

The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments and ask for their feedback.
The email text should give some information on the format of the policies and procedures and suggest a process by which inclusions can be proposed and adopted.
Attach the following to the email:
Customer Service Policy and Procedures
Diversity Policy and Procedures
WHS Policy and Procedures
Information management Policy and Procedures
Recruitment, Induction and Termination Policy and Procedures
Food Management Policy and Procedures.

4. Send an email to the Human Resources (HR) Manager.

To ensure that the staff receive regular updates on changes to legal compliance requirements, and the staff roles and responsibilities involved, you are required to organise this with the Blue Healer's HR department.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should set out an annual plan of information updates for Blue Healer staff members.