Legal and economic consequences for gm

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General Motors (GM) manager Courtland Kelley had been the head of a nationwide GM inspection program and then the quality manager for the Chevy Cavalier and its successor, the Chevy Cobalt. He found flaws and reported them, over and over, and repeatedly found his colleagues' and supervisors' responses wanting. He thought they were more concerned with maintaining their bureaucracies and avoiding expensive recalls than with stopping the sale of dangerous cars. Eventually, he sued GM and sought protection under Michigan's whistle-blower law. This is a story about the personal consequences for Kelley and the legal and economic consequences for GM.

To read the story, please follow this link:

www.bloomberg.com/news/articles/2014-06-18/gm-recalls-whistle-blower-was-ignored-mary-barra-faces-congress

1- If you were Mary Barra, the CEO of General Motors who inherited the problems that led to 20 million recalls, what steps could you take to change the organization's culture?

Reference no: EM133098809

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