Reference no: EM133305197
Case: You work for a small psychology consultancy, which has just been brought in to advise a young start-up on their learning and development activities and strategy. The start-up is called Ikigai, the ancient Japanese concept for "a reason for being". The company has developed a series of holistic therapy businesses ideas, including an app. The company is now rapidly expanding and recognises the need to formalise learning and development; they are asking you to provide an advisory report drawing on current evidence.
The team currently consists of 10 people: 4 App developers, 1 Marketing/Comms manager, 3 Sales Managers, 1 Finance Director and the CEO/Founder.
They are all graduates but apart from the CEO none had any specific training or corporate experience. Ikigai believe that they have training and development needs in the following areas:
people management skills (almost every person in the team would get line management responsibilities);
the ability to work efficiently with virtual teams spread across multiple countries and in different time zones.
The CEO has asked you to consider a series of questions they want to include in the report. He holds qualifications in business psychology and is keen that that your recommendations are backed up by EVICENCE and that you speak with authority about your assumptions and suggestions.
These are the questions you need to address:
Question 1: Why is it important to have a Learning and Development strategy for the team
Question 2: What kind of interventions would you recommend to develop the team on their management skills?
Question 3: In view of a possible expansion into other markets, what development areas would you recommend Ikigai to focus on, to make sure that virtual teams work together well?
Question 4: How would you make sure that the trained skills are maintained in time and become a working standard for Ikigai?