Reference no: EM133009540

The following answer must include two occasions (Occasion 1: HR Support Officer, Occasion 2: Learning and development officer)

1. What work/responsibilities will you delegate and confirm for each identified staff member?
2. How will you delegate the work tasks and confirm the responsibilities (twice, on separate occasions)?
3. How will you adapt your communication style to build trust and ensure positive working relationships?
4. How will you support each team member?
5. How does your support follow the policies and procedures related to diversity?
6. What information should be conveyed as you support the team member?
7. How will you facilitate consultation and collaboration on two separate occasions (e.g. host a team brainstorming session, set up a suggestion box, meet with individual staff members for coffee, and chat)?
8. How does your facilitation follow the collaboration and consultation processes?
9. What workplace relationship issues were identified (at least two)?
10. How does the issue involve ethical conduct? (at least one issue should include ethical conduct)?
11. How will you provide feedback to the relevant staff members on the outcomes of the consultation (e.g. staff newsletter, email, as part of a team meeting etc.)?
12. How will you address the workplace relationship issue? (e.g. act as a mediator between two individuals, provide training on appropriate language at work etc.)?
13. How will you provide guidance, counselling and support to assist the staff members overcome their relationship difficulties?(Make sure you demonstrate your ability to motivate and engage others)
14. How does your conflict management follow the conflict management and escalation processes?
15. How will you monitor the outcomes for each occasion (e.g. follow-up discussion, survey, observation etc.)? Summarise the outcomes of monitoring efforts.
16. How will you communicate the outcomes?
17. How will you seek feedback? ( Evaluate the feedback:  What did you do well?  How can you improve your leadership style?
18. Identify at least one area for improving future workplace relations leadership in your organisation.