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Reference no: EM132972843

Imagine that you have just started working in an IT company that deals mostly in the Small Business Market. As part of your induction the manager asks you to develop your own personal learning plan to learn about your organisation's products and services as well as your prospective customers' needs.

What information would you need so that you could effectively explain and match available services and products to customer needs? You should consider the following information:

  • Products
  • The company
  • Customers
  • Yourself

Reference no: EM132972843

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