Lean manufacturing and total quality management

Assignment Help Operation Management

Reference no: EM132259951

1. Discuss the key theories associated with Best Practices, Lean Manufacturing, Total Quality Management, and Six Sigma as it relates to the defined processes and procedures of a company’s operations strategy. Next, describe specific best practices you would include in the design of your operation’s plan. Provide support for your response.

2. At a local bank, the bank manager has received multiple complaints over the past few months from customers about having to wait a long time to conduct their business at the teller window. Using the DMAIC principles, present a high-level description of how you would solve this problem.

Reference no: EM132259951

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