Reference no: EM132171897

LEADERSHIP AND DECISION-MAKING - ALL QUESTIONS IN THIS SECTION MUST BE ANSWERED IN RELATION TO CASE STUDY 3.

You are a business consultant who is preparing to give a seminar to first-line managers from Z Energy (aka `Zed`), one of New Zealand’s leading transport energy retailers. These junior managers are being prepared for advancement within the company, with a view to them becoming Site Managers, and possibly moving further up the corporate hierarchy. As part of their training they need to develop a deeper understanding of leadership and how it can be practiced within their own service station sites. It has been made clear to them by the company’s senior retail and training managers before your seminar that the quality of on-site leadership is a major positive point of difference between them and their competitors in the industry.

(A) Leadership and leadership decision making. Using the normative leadership model (Pages 461-462 in the recommended textbook), show how each of the different decision styles could be used by a Zed manager with their followers and explain what you believe the likely results would be for each, and why.

(B) Transactional and Transformational leadership. I. What would you tell these managers if you had to comment, with reference to appropriate theory, on three (3) disadvantages of using a transactional leadership style with their followers at Zed? II. What would you tell these managers if you had to comment, with reference to appropriate theory, on three (3) advantages of using a transformational leadership style with their followers at Zed? III. What advice would you give these managers to help their followers at Zed develop a transformational leadership style of their own? Your answer, with reference to appropriate theory, should cover four (4) different points.