Reference no: EM133468601

Activity: Lead effective workplace relationships

Part A

Imagine that one of the lowest-performing members of your team has put a post on Facebook that he is looking for another job as 'the organisation is going downhill'. You decide that you need to conduct a performance interview with this person. However, you are uncomfortable running performance meetings, so you decide to make some notes in advance that will help make the meeting positive. Prepare approximately one page of notes to use in the meeting.

You may present this information in a bulleted list if you wish.

Part B

During the performance interview, you realise the poor performance and desire to find a new job are due to conflict between staff. The conflict appears to be about inappropriate practical jokes. This originally began as a bit of fun but has now evolved into behaviour that is creating animosity between the team. Outline the processes that you would adopt to deal with this situation.

Part C

In dealing with this conflict, you discover that one of the team members is taking the matter personally and has questioned the level of transparency and fairness that you are using to resolve the matter. Explain what you should do now to manage this difficulty into a positive outcome.