Knowledge systems- financial benefits of chatbots

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Reference no: EM132849649

Read Chapter 12: Knowledge Systems: Expert Systems, Recommenders, Chatbots, Virtual Personal Assistants from the attached book and answer the following questions.

1. Some people say that chatbots are inferior for chatting. Others disagree. Discuss.

2. Discuss the financial benefits of chatbots.

3. Discuss how IBM Watson will reach 1 billion people by 2018 and what the implications of that are.

4. Compare the chatbots of Facebook and WeChat. Which has more functionalities?

5. Research the role of chatbots in helping patients with dementia.

6. Microsoft partners with the government of Singapore to develop chatbots for e-services. Find out how this is done.

Reference no: EM132849649

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