Kingmaxis tire shop located in the community of new-grounds

Assignment Help Operation Management

Reference no: EM132299588

KingMaxis a tire shop located in the community of New-grounds close to the main road. The business opened about two years ago and is going strong. It repairs tyres for all sorts of vehicles. It also sells new and used tyres, oil, brake pads, oil filters, airfilters, and parts that are demanded by motorist on a regular basis. The business employs about ten persons who are quite busy during the peak hours of the day.

The operations manager, who is a graduate of the University of the West Indies, makes a number of decisions which are critical to the success of the business. Also, he has to work closely with the other functional areas of the business to ensure that the customer receive a good quality product.

Most of the workers are quite productive but clearly, there is room for improvement. There is the need to reduce the waiting time for the customers since a large percentage of them are involved in public transportation.

Competition in this type of business is very intense. A number of competitors operate in the area and they are implementing a number of strategies and innovative ideas to improve their level of competitiveness. KingMax will have to find ways to compete effectively in order to remain in business.

1. List the ten operations decisions that the operations manager make at KingMax.

2. Describe any two of these decisions in relation to this tyre shop.

3. Choose any two of the competitive priorities and discuss how KingMax can compete in these two areas.

4. How can the Operations Manager help to reduce the waiting time for his customers at the tyre shop?

5. How can the Operations Manager work along with the other functional areas to ensure that business is successful?

6. Is this business a manufacturing or a service organization? Give reasons for your answer.

Reference no: EM132299588

Questions Cloud

Deliberate deception is the most common misrepresentation : Deliberate deception is the most common misrepresentation of facts, authority or intension, is this action perceived as unethical behavior or a sign of fraud?

What is target corporation competitive advantage : What is Target's core strategy as far as marketing goes? What is Target Corporation's competitive advantage ?

What is their source of competitive advantage : What is their source of competitive advantage?

Social entrepreneurship marketing idea : Social Entrepreneurship Marketing Idea. Identify a World Problem – water, health, hunger, education, etc.

Kingmaxis tire shop located in the community of new-grounds : KingMaxis a tire shop located in the community of New-grounds close to main road. List the ten operations decisions that the operations manager make at KingMax.

Leadership behaviors in effective strategy implementation : Discuss the importance of leadership behaviors in effective strategy implementation.

Marketing requires the use of promotional campaigns : Marketing requires the use of promotional campaigns to relay a firm’s message to the public.

The quantity in a batch arriving in the system : One would show the quantity in a batch arriving in the system in the

Define what lease-what are the different types of lease : Define what a lease is. What are the different types of lease? Is one type better than another? What is involved in the evaluation of the lease by both parties?

User Account

All Pages