Reference no: EM133034739

1) As workers in the hospitality industry we are constantly developing and building relationships. Identify four advantages of building better business relationships with your customers or suppliers. What could be four consequences of not building better relationships?

2) Think about your experience in the workplace or your experience as a customer. Outline an occasion where a poor relationship has developed between you, your venue or another business or supplier. Without using real names outline what the nature of the relationship was and what went wrong with the relationship.

3) Think about a relationship between a restaurant and a butcher or a relationship between a theme park and a contract cleaning business. Outline what you think would be the key performance of the butcher or cleaning business.

4) You work for a large accommodation hotel with 500 rooms and linen is a large expense. Some of the linen is laundered in house but some needs to be contracted out to a laundry service. If you are required to negotiate with the laundry service, whom would you consult within your organisation for input and approval before you entered into a final agreement?