Reference no: EM133100007

Case Study Scenario:

You are working in A2Z Restaurant. As a manager you need to make sure that you follow the social and cultural sensitivity within your team.

Tod has worked with you for three years and help you in running the restaurant. He receives great satisfaction from his job working under your supervision. Tod has been in a same-sex relationship for six years. If asked about his sexuality, he does not hide it, but he does not openly advertise his sexual preference. As a Halal restaurant and few Muslim worker, it might escalate conflict within the team member of your A2Z Restaurant. He has some work colleagues with whom he and his partner socialise.

One morning, Tod opens the restaurant's intranet home page to discover a biblical quote that portrays homosexuality in a negative light. Tod requests a meeting with you to ask that it be removed. Several of his work colleagues attend the meeting in support. At the meeting, Tod is told that his gay agenda does not belong in a Christian organisation. His supervisor and some colleagues begin to treat him differently. He is rostered on to work at times he has previously indicated he is unable to do, and his professionalism is questioned over small matters.

Rather than continue to experience this bullying and harassment, Tod resigns. Consequently, he experiences sever depression. He leaves his partner and loses contact with his work friends, becoming socially isolated.

As a manager and living in diverse social and culture society, your management ask you to right the report and present to management so they can avoid bullying and harassment in A2Z Restaurant.

Q1. Prepare your communication strategies to respect your colleagues, which has different social and cultural believes.? How you implement your strategy to respect and deal sensitivity issues in your workplace.

Q. Explain how you avoid and consider cultural difference in ALL A2Z Restaurant Verbal and non - verbal communication.

Q. Outline how you will respond to others in a non - discriminatory way.

Q. Outline how you will make efforts to resolve misunderstandings, taking in A2Z restaurant in account of social and cultural consideration.

Q. Outline how key legislative and equity requirement to communicate to your colleagues.