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Key drivers in supply chain management

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Reference no: EM132794643

1 What are the key drivers in supply chain management today?

2 Can a factory be fast, dependable, flexible, produce high-quality products, and still provide poor service from a customer's perspective? Explain.

3 Explain "customer franchise" in services and how can it be developed.

4 Explain the importance of the role of technology in supply chain management. Give example.

Reference no: EM132794643

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