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Key components hotel jen could introduce

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Hotel Jen

Hotel Jen is a boutique hotel chain in the Asia Pacific region. It is in nine locations, and is owned by the Shangri-La hotel group.

Before you start, review:

the following video: https://www.youtube.com/watch?v=nhD9UmFnyA8) and the following twitter hashtag: #staywithjen in addition to any other desk research you may wish to undertake.

Assignment: Consider the key components Hotel Jen could introduce to enable an excellent digital customer experience:

Real-time automation In-the-moment interaction Proactive intelligence Engagement innovation Your word-count should not exceed 1,500 words in total.

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The following solution is concerned with Hotel Jen, which is a boutique hotel chain in the Asia Pacific region. This solution has concerned Consider the key components Hotel Jen could introduce to enable an excellent digital customer experience. It is based on Real-time automation, In-the-moment interaction, and Proactive intelligence and Engagement innovation. The assignment has been done on word file.

Reference no: EM131515944

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