Keep a diary for four different types of work

Reference no: EM132587501 , Length: word count:1550

Topic: Communication Diary

Task details: At work, and personally, we are bombarded with business related messages on a daily basis. These messages come from a range of people/companies and may be through any number of formats including radio, television, email, telephone/mobile, computer, face to face meetings or even hand-written notes. They may be communicated to everyone, everyone at work, people in your team or just to you. Some of these messages are memorable (for the right/wrong reasons) and others are not.

Question: For this assignment you are required to keep a diary for four different types of work/personal and/or study related communications you received.

1. Submit a record of the communications you received in a word table, using the below headings as a guide:
(a) Date
(b) Mode (e.g. radio, phone, email, tv)
(c) Type (e.g. advertisement, payment request and donor collection)
(d) Style (e.g. humorous, friendly, apologetic)
(e) Effective (i.e. yes/no)
(f) Why/why not effective (free text)

2. Choose two of these communications that you feel were well constructed or were able to get the message across and analyse why this was the case.

3. Choose two of these communications that you feel were poorly constructed or did not get the message across and analyse why this was the case.

4. Using your knowledge of theory taught in class, suggest methods that could improve the poorly constructed communications.
While writing the assignment consider factors such as:
o Communication process o Nonverbal communication o Interpersonal components o Intercultural components o Choice of media
o Timeliness
o Who, why, when and how it was communicated and the audience it was communicated to

Reference no: EM132587501

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