Reference no: EM133052221
Resource: Below Attachment
Questions
1) What are the risks associated with moving away from the traditional IT governance structure?
2) How might the experience of creating this mobile app lead to change in KBC's corporate culture?
3) What aspects of KBC's CRM might be used in current or future versions of the mobile app? How might each piece of information be used?
4) Will the recently changed ICT structure support a move towards agile development? Why or why not?
5) Currently ICT employees are geographically dispersed. How might this impact a move to more agile development?
6) Will the internal ICT processes for managing projects still be effective if agile development practices are widely implemented? Why or why not?
7) If you were a business analyst at KBC, how might your job change in the future?
8) What impact do you think the mobile app project will have on KBC? Answer this question in terms of the bank's revenues, share prices, corporate structure, and corporate culture.
Attachment:- KBC Mobile Banking Case.pdf