Judy explodes and accuses ted of picking on her

Assignment Help HR Management

Reference no: EM132945693

Question

As a recent graduate of the State Bank's Management Trainee Program, Ted Banacek is now working as assistant manager in one of the busier branches. While his manager was away on vacation, a customer asked for a $3.75 service charge refund, which Ted politely refused. Shortly thereafter, the customer complained to Judy Miller, a new accounts clerk working for Ted. Judy, who believes that she would have been promoted into the positioned now occupies, agreed with the customer and ridiculed Ted's decision. Ted ignored this incident, but the next day, he counseled Judy in front of another employee about a processing error she had made. Since then, it seems all employees in the branch are giving Ted a cold shoulder. Ted feels he is failing as a manager and calls Sandy McGill, a friend who is also a manager, for advice.

Sandy suggests privately talking to Judy the next day. Even though Ted does not like the idea, he agrees. Acting on advice from a colleague, Ted meets with Judy the next morning. After a brief statement expressing his concerns, Judy explodes and accuses Ted of picking on her and embarrassing her. She quits and storms out of his office. Ted is stunned and the tension in the branch is almost unbearable.

Reference no: EM132945693

Questions Cloud

How health information technology can improve patient safety : How Health Information technology (HIT) can improve patient safety, medical quality, care coordination, and healthcare system efficiency.

How does the organizations design contribute : How does the organization's design contribute to the problems that this team is experiencing and Discuss the organizational structure

What type of fund should the resources contributed : What type of fund should the resources contributed to the fund be recorded? Upon the death of a police officer, Leff City establishes a trust fund to provide.

What is the adjusted basis for the land : On July 16, 2019, Logan acquires land and a building for $500,000 to use in his sole proprietorship. What is the adjusted basis for the land

Judy explodes and accuses ted of picking on her : Brief statement expressing his concerns, Judy explodes and accuses Ted of picking on her and embarrassing her. She quits and storms out of his office

What was the jury damage award correct : What was the jury's damage award correct? A professional sport athlete, just signed a nonguaranteed (meaning that she receives no salary if she is injured)

Primary purchasing and supply chain management : What are some of the primary purchasing and supply chain management skills that project managers will need to be successful in the future?BUS 437: Project procu

Which athlete received the better deal : You are comparing apples and oranges and this exercise will not show anything about the time value of money. Which athlete received the better deal?

Calculate the present value of the company : The Situation It is time to negotiate a new contract with some of Lightning Wholesale's unionized employees. The company believes in dealing fairly with its emp

User Account

All Pages