Reference no: EM132217436
Instructions for Journal Entries:
Part 1 Journal Entry Describe some of the key events, decisions, responsibilities, challenges, and issues that occurred during the prior week at your job "Just example in restaurant" . You can talk about customer successes, how you may have dealt with a difficult situation, interactions with your co-workers and supervisors, success stories, highs and lows, problems and concerns, and provide at least one example of something you have learned or became better at doing over the course of the week.
Part 2 Discussion Questions Write a response to the discussion questions below.
Externship Journal 1 Discussion Questions:
The “R” in CRM (Customer Relationship Management) stands for ‘relationship’. Describe the relationship you have with your customers. Do these relationships have the attributes of a successful relationship according to Chapter 2?
IMPORTANT: Please provide as much detail as possible. You will not be given credit if your answers are incomplete. You should make it a point throughout your work week to take notes so that it will be easier for you to write your journal entries.