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Job requires the job incumbent to display emotions

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Reference no: EM133418621

Describe the following in detail based on upon the chart and your personal experiences as it relates to emotional labor:

The extent to which the job has required display rules. Emotional labor is higher where the job requires the job incumbent to display emotions while interacting with customers, suppliers, and others.

The frequency and length of interaction with other people. Emotional labor is higher where employees must display emotions frequent and for long periods of time.

Reference no: EM133418621

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