Reference no: EM132936198

Job Evaluation at Whole Foods

Evaluate 3 jobs using point method  

Job AKind of Work

Requirements

Provide excellent customer service. Follow and comply with all applicable health and sanitation procedures. Prepare food items: make sandwiches; slice deli meats and cheeses. Prepare items on station assignment list and as predetermined. Stock and rotate products; stock supplies and paper goods on a timely basis; keep all utensils stocked. Check dates on all products in stock to ensure freshness and rotate when necessary. Use waste sheets properly, as directed. Operate and sanitize all equipment in a safe and proper manner. Comply with and follow Whole Foods Market Safety Procedures. Follow established Weights and Measures procedures. Answer the phone and pages to department quickly and with appropriate phone etiquette. Practise proper use of knives, slicer, trash compactor, box baler, and all other equipment used during food preparation and cleanup. Perform other duties as assigned, and follow through on supervisor requests in a timely manner.

• Some deli experience preferred
• Clear and effective communicator
• Patient, enjoys working with and mentoring people
• Ability to perform physical requirements of position
• Ability to learn proper use of knives, slicer, box baler (must be 18 years of age or older), and all other equipment used during food preparation and cleanup
• Ability to work well with others as a team
• Knowledge of all relevant Whole Foods Market policies and standards
• Understands and can communicate quality goals to customers

Job B

Kind of Work Assist and focus on customers during entire checkout process. Perform all cash register functions according to established procedures. Maintain a positive company image by providing courteous, friendly, and efficient customer service. Check out customer groceries efficiently and accurately. Pass entry-level PLU code test. Maintain a professional demeanour at all times. Stock registers with supplies as needed. Follow proper cheque-receiving procedure. Clean, stock, and detail front-end area with special attention to own register. Change journal tapes and ribbon as needed. Walk produce department at the beginning of every shift to identify and learn new produce codes. Comply with all posted provincial health and safety codes.

Requirements

• Excellent communication skills necessary for good customer and team relations
• Ability to work well with others
• Page 100
• Ability to learn proper use of box baler (must be 18 years of age or older)
• Desire to learn and grow
• Ability to work in a fast-paced environment, with a sense of urgency
• Understanding the importance of working as a team
• Good math skills
• Patience

Job C

Kind of Work Report to store team leader and to associate store team leader. Provide overall management and supervision of Prepared Foods Department. Responsible for team member hiring, development, and termination. Also responsible for profitability, expense control, buying/merchandising, regulatory compliance, and special projects as assigned. Complete accountability for all aspects of department operations. Consistently communicate and model Whole Foods' vision and goals. Interview, select, train, develop, and counsel team members in a manner that builds and sustains a high-performing team and minimizes turnover. Make hiring and termination decisions with guidance of store team leader. Establish and maintain a positive work environment. Manage inventory to achieve targeted gross profit margin. Manage the ordering process to meet Whole Foods Market quality standards. Maintain competitive pricing and achieve targeted sales. Establish and maintain positive and productive vendor relationships. Develop and maintain creative store layout and product merchandising in support of regional and national vision. Establish and maintain collaborative and productive working relationships. Model and cultivate effective inter-department and inter-store communication. Provide accurate, complete information in daily, weekly, monthly, annual, and ad hoc management reports. Maintain comprehensive knowledge of, and ensure compliance with, relevant regulatory rules and standards.

Requirements

• Two years' relevant experience as a team leader, assistant team leader, supervisor, or buyer
• Thorough knowledge of products, buying, pricing, merchandising, and inventory management
• Excellent verbal and written communication skills
• Strong organizational skills
• Knowledge of all relevant Whole Foods Market policies and standards
• Computer skills