Reference no: EM132217735
1. Job enrichment can help reduce boredom and increase interest and knowledge.
a. True
b. False
2. Maslow's theory of motivation includes all of the following EXCEPT:
a. transcendence.
b. self-respect.
c. self-fulfillment.
d. sensitivity.
3. Technical terms used by an engineer to explain the working of a machine is an example of _____.
a. jargon
b. semantics
c. noise
d. none of the above
4. __ refers to the attitudes the members of an organization hold toward a position and its occupant.
a. Body language
b. Noise
c. Jargon
d. Status
5. It is impossible for a manager to eliminate the grapevine.
a. True
b. False
6. If a sender understands the message being communicated correctly, then effective communication has occurred.
a. True
b. False
7. Which of the following statements is true of autocratic supervision?
a. It means that a supervisor sets goals but allows employees to decide how to achieve those goals.
b. It is grounded in McGregor's Theory Y assumptions.
c. It relies on formal authority, threats, pressure, and close control.
d. It involves high levels of delegation of work to subordinates.
8. Identify a true statement about the process of delegation.
a. It removes accountability from supervisors for the successful completion of work.
b. It is a subordinate's strategy for accomplishing objectives.
c. It gives employees a greater voice in how a job is to be done.
d. It is used only when an employee requests for certain tasks.
9. A person's ethics are not reflective of a person's culture and personal experiences.
a. True
b. False
10. Equal Employment Opportunity and affirmative action programs most often impact:
a. Hispanic males.
b. African American females.
c. White males.
d. Asian females.
11. Court decisions have generally held that an employer is liable if the sexual harassment of employees is condoned or overlooked or fails to lead to corrective actions by management.
a. True
b. False
12. According to a study, approximately _____ of workers have had an office romance.
a. 25%
b. 37%
c. 75%
d. 100%
13. Reports by the U.S. Justice Department indicate that alleged discrimination in the workplace has decreased significantly during the past two decades.
a. True
b. False
14. Supervisors should _____ sexual language, innuendos, and behavior in the workplace.
a. promote
b. ignore
c. discourage
d. highlight
15. Supervisors tend to be able to communicate better with subordinates who are of the:
a. same race.
b. same age.
c. same geographic location.
d. all of the above