Reference no: EM133175016
BSBOPS502 - Manage business operational plans
Task summary:
This task requires you to assume the role of Operations Manager of CupNBake Café Company and then develop an operational plan and associated Risk Assessment for the followings task.
Executive Summary - CupNBake
Established in 2012 in Melbourne, Victoria, CupNBake was the initiative of two brothers Alan and Peter McCarthy - one a baker and one a barista.
Their dream was to establish a café with bakery linkages for a fresh and unique twist on the café arena.
They have both drawn on their lengthy experience in their specialised industries and established relationships to bring their dream to fruition.
CupNBake now has 3 primary sites; Melbourne, Sydney and Canberra - all which are flourishing.
A key objective for this Strategic Planning period is to decide and plan the future for CupNBake.
PART A:
Complete the following activities:
Develop an Operational Plan
Review and analyse the information outlined in the CupNBake Strategic Plan.
Review the requirements needed under the OPERATIONAL OBJECTIVES by 2023.
Identify all the actions that will need to be documented in your plan so that these objectives can be achieved.
Use the template provided to write your plan.
Ensure you reference back and include the companies Overall Strategic Plan, their mission and their vision and any Core values you feel are appropriate.
Ensure that you plan is written clearly and concisely in a language suitable for a variety of staff across an organisation, is formatted in a professional manner, is grammatically correct and free from errors.
PART B:
1. Complete the attached Risk Assessment Matrix in relation to the actions outlined in your Operational Plan.
Be concise and relevant in your risk assessment.
Assessment Task 2: Job Analysis for National Site Manager
TASK SUMMARY:
This task requires you to assume the role of National Human Resources Manager of CupNBake Café Company and complete a Job Analysis for the position of National Site Manager.
Resources and equipment required to complete this assessment
• Access to textbooks and other learning materials
• Access to a computer with Internet and software such as Microsoft Office
• Job Analysis template
• CupNBakeStrategic Plan
INSTRUCTIONS: ASSESSMENT
This task requires you to assume the role of National Human Resources Manager of CupNBake Café Company and complete a Job Analysis for the position of National Site Manager.
Brief summary of National Site Manager's role:
The National Site Manager will be placed as the overall site manager for each location of the CupNBake Cafes and Bakeries.
They will be located at the head office in Melbourne, although frequent travel to all sites will be an expectation of the position.
They will require the following experience and skills:
• Project management skills
• Hospitality/Baking and operational experience and knowledge
• Proven expertise in overseeing multiple locations
• High level communications and negotiating skills
• Experience with negotiation and managing finances
Review the CupNBake Strategic Plan, focussing on their key points related to staffing and Use the template provided to develop your Job Analysis.
Ensure that you job analysis is written clearly and concisely in a language suitable for a variety of staff across an organisation, is formatted in a professional manner, is grammatically correct and free from errors.Be GENDER neutral in your writing please.
Attachment:- Manage business operational plans.rar