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It is 16:59 on Friday of a bank weekend. As you are packing up to leave, you get a call from Customer Operations stating that customers are calling the call centre to report an e-mail with attachment from the bank that is requesting login facts. Those who have opened the attachment are reporting unusual activity on their PC. While on that call, at 17:05, IT Operations make contact to say they are getting a flood of mail undeliverable messages which are blocking the internet gateways and e-mail, disrupting the online banking service. By 17:15, reports of unauthorised access login attempts to online banking are being called in. By 18:00 internal staff has reported opening the mail and have issues on their PCs. The network is slowing down. Queues are forming at ATMs and a reporter has called enquiring as to the reason for the queues. Using the event management steps, in your role as Incident Manager, describe the actions you would take to address this incident.
(a) Record actions as a log, [Date/time / decision / action/ made by / actioned by / additional notes]
(b) draft high level update communications and
(c) Write your incident report and recommendations.
Calculate the mean, median, range, and standard deviation of home price and size. You can cut and paste the answers from the Analysis Toolpack, or you can place your results in the same Excel sheet as the data.
Joe Bob promised his wife he would aerate the lawn this weekend. So, Joe Bob hoes to Eddie's Rentals and signs an equipment lease for the day for a grass dethatcher, sometimes called a verti-cutter.
Which of the following defines the method by which to obtain a rememdy in court?
Which of the following statements best represents the "Agency Problem"?
In contrast to major depression, bipolar disorder, is more common in the general population, is more prevalent among women than men, is more prevalent among married people, usually occurs before age 30
The expected number of typographical errors on a page of acertainmagazine is .2. What is the probability that an article of10 pagescontains
Explain several considerations that may affect a judge's decisions
What were the different types of institutions that played a role in the civil rights movement (media, state & political parties, etc.)?
If students study in a "spaced" time-frame (a little bit over many days) then they will perform better on exams than students who study in a "massed" time-frame (cramming all the material in one study session).
Write down the advantages and disadvantages of soft-path energy development compared to hard-path energy development?
Discuss the best way to develop, introduce, regulate, provide access, and pay for new health care technologies in the 21st century.
What factors lay behind the "upscaling" of Hollywood film genres during the 1950s? Identify the significant genres of the postwar period, and explain how each was affected by enhanced production values and increased thematic complexity
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