It infrastructure groups, Information Technology

It infrastructure groups

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Reference no: EM1381235

Information Technology infrastructure groups are often responsible for direct customer interaction and associated customer service. Note ways IT organizations can improve the quality and perception of their service. Discuss the importance of internal customer satisfaction.

Adding leadership roles in IT can have benefits and risks. Discuss at least two benefits and two risks an organization faces by adding roles within IT leadership.

Reference no: EM1381235

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