Issues management process contains two basic functions

Assignment Help Operation Management

Reference no: EM131754084

1. The issues management process contains two basic functions

Planning and implementation

Identification and resolution

Planning and controlling

Leadership and followership

2. Key questions proposed to use in analyzing issues includes all of the following except

Who is affected by the issue

Who is in a position to exert influence on the issue

Who can best afford to resolve the issue

Who ought to care about the issue

3. The case that is generally agreed to have made crisis management is the

Ford/Firestone tire tread separation case

Johnson & Johnson Tylenol case

Enron scandal

Eon Valdez oil spill

4. Public interest in business ethics is at an all-time high.

True

False

Reference no: EM131754084

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