Issues identification cards at beginning of semester

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Reference no: EM132223240

A public safety unit of a university issues identification cards at the beginning of each semester. The steps in the process and the approximate times for each step are given below.

Note: Steps 1, 2, 3, 4 and 5 must be completed in the order shown. If necessary, some tasks can be combined and assigned to the same worker without upsetting the order of the flow.

Steps in the process Estimated time

A. Answer student question re application 20 seconds

B. Enter student information 90 seconds

C. Check student/staff status 40 seconds

D. Take photo 80 seconds

E. Issue ID 30 seconds

a. Assuming that each station is assigned to one worker, how many applications can be processed per hour using the configuration shown above?

b. Suppose you are authorized to hire one more staff. Explain to which station the new worker should be assigned to maximize line efficiency, and how many applications can be processed per hour with the addition of the new worker.

c. What will be the maximum number of applications processed using only four workers?

Reference no: EM132223240

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