Is nurse gonzales making a big deal over a small matter

Reference no: EM133502830

Case: Barbara Gonzales is a special procedures nurse at a medium-sized community hospital. She enjoys her position as it allows her to spend additional time with the patients who have come in for cardiac stress tests. In fact, she enjoys almost all aspects of her job with the exception of dealing with Dr. Jones, who is invariably late for procedure appointments. Barbara understands that physicians have full schedules and often must take additional time with some patients, which makes them late for all other appointments that day. However, in this case, it is not a professional issue that is causing the problem but rather a personal one. It is widely known among the staff that he is having an affair with a nurse from the critical care unit and spends time talking with the nurse while on the job. Barbara does not care who Dr. Jones is having an affair with and feels it is not her business to judge. However, she resents being brought into the matter, as the doctor has directed her to tell his waiting patients that he is being held up in an emergency.

Is Nurse Gonzales making a big deal over a small matter?

Does she have a duty to cover for her colleague?

How would you address this issue?

What best serves the patients?

Reference no: EM133502830

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