Is good customer service learned trait or is it just natural

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1. Identify a recent advertisement or marketing campaign that, for whatever reason, gained your attention. Thinking about that campaign, what was it doing in terms of consumer behavior? Was it utilizing learning or memory theories, or did it appeal to motivation, or emotion, and in what way?

2. Discuss one job or field (e.g., sanitation workers, education, etc.) that you feel is not adequately compensated for their work efforts. Provide an explanation for your response. Support your response with an APA cited reference.

3. Is good customer service a learned trait or is it just natural? Please explain.

Reference no: EM132192707

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